Substance use support that works
Stigma-free, evidence-based care that helps people take control, reduce health risks, and feel better—confidentially and on their own terms.
Real change starts with the right kind of support
LifeSpeak gives people the space, tools, and trust they need to make meaningful progress, on their own terms. Whether they want to cut back, take a break, or stop entirely, we meet them with evidence-based care that actually works.
- A private, judgment-free path to change
- Coaching and self-guided tools grounded in behavioral science and delivered with compassion
- Measurable results, from reduced risk to better daily functioning
Nine in ten adults who struggle with substance use never seek help. We offer a better way: no need to self-disclose to employers, no time off work, and no time away from family. Just confidential support people can trust and use when they’re ready.
Better control
Increased functioning
Better mental health
Built for real life. Backed by real experts.
This is substance use support that’s grounded in science and delivered with empathy, covering education, early activation, and ongoing care. With guidance from in-house specialists, clinical psychologists, and a world-class advisory board, every element is designed to help people take meaningful steps forward, confidentially, and at their own pace.
What’s included
Evidence-based education
Campaigns, videos, and expert-led learning help reduce stigma and make conversations about substance use feel safe, relatable, and informed.
Self-guided activation
Challenges, quizzes, and goal-setting tools help people reflect on their relationship with substances and take the first step … no crisis required.
Integrated progress tracking
Validated scales like the PHQ-9, TLFB, and WSAS measure outcomes every two weeks, and keep people motivated with clear feedback on how far they’ve come.
Confidential care and coaching
Secure, one-on-one access to specialized coaches and iCBT tools that support real behavior change and emotional wellbeing.
Support across the spectrum
Support for alcohol, cannabis, prescription drugs, smoking cessation, and more, whether someone is considering cutting back or actively struggling with their use.
Support for families and those who lead
Guidance for loved ones navigating secondhand challenges, and training for managers and teams to create a culture of care and understanding.
Meet some of the people behind our trusted care
Experts in medicine, psychology, and counseling help ensure our approach stays grounded in research and guided by real-world empathy. Our approach reflects the latest in behavioral science, with a continuous cycle of research-to-practice knowledge translation that keeps support both effective and human.
Dr. Terri-Lynn MacKay, PhD
Director, Behavioral Health Innovation & Service Delivery at LifeSpeak
Dr. Colleen Mullen, PsyD, LMFT
Licensed Marriage and Family Therapist
Brianne Flaherty
Substance Use Coach
Dr. Melissa Snider-Adler, MD
Board-Certified Addiction Medicine Physician
Dr. Andrew Pipe, MD
Smoking Cessation Expert
Dr. Adi Jaffe, PhD
Addiction Medicine and Psychology Expert
One trusted platform for substance use support—and more
Support that fits your strategy, today and tomorrow
The right substance use benefit can transform wellbeing across your organization. And when you’re ready to expand, LifeSpeak makes it easy to add support for Mental Health, Parenting & Caregiving, or Fitness & Nutrition, no new vendors, contracts, or complexity required.
One platform. One experience. Built to grow with you, with:
- Centralized dashboards, reporting, and campaign tools
- Built-in privacy, performance, and scalability
- Ongoing updates, zero disruption
FAQs
How does LifeSpeak’s substance use support work?
Members access private, evidence-based tools and one-on-one coaching to better understand and manage their substance use, before crisis hits. It’s prevention-first, accessible 24/7, and designed to fit real life.
What substances does it support?
Alcohol, cannabis, prescription drugs, tobacco, and more. Whether someone wants to cut back, take a break, or stop entirely, we meet them where they are.
Is it confidential?
Yes. The program is fully secure and HIPAA-compliant. Employers see only aggregated usage insights, never personal data.
Does it replace in-person treatment or our EAP?
No, it complements them. LifeSpeak supports earlier intervention and long-term change. When more intensive support is needed, we guide members toward the right care.
Does it work for remote and frontline teams?
Yes. The platform is fully virtual, mobile-friendly, and designed for use anytime, anywhere.
How soon can employees access support?
Immediately. They can start self-guided tools right away or message a coach the same day they enroll.
What outcomes can we expect?
Clients report reduced absenteeism, lower healthcare costs, and stronger retention, with an average ROI of 565% when treatment is accessible early.
What makes LifeSpeak different?
Unlike one-size-fits-all programs, LifeSpeak combines science-backed care with a compassionate, user-driven experience. No judgment. No pressure. Just real tools people actually use.