Substance use support that works

Stigma-free, evidence-based care that helps people take control, reduce health risks, and feel better—confidentially and on their own terms.

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Real change starts with the right kind of support

LifeSpeak gives people the space, tools, and trust they need to make meaningful progress, on their own terms.  Whether they want to cut back, take a break, or stop entirely, we meet them with evidence-based care that actually works.

  • A private, judgment-free path to change
  • Coaching and self-guided tools grounded in behavioral science and delivered with compassion
  • Measurable results, from reduced risk to better daily functioning

Nine in ten adults who struggle with substance use never seek help. We offer a better way: no need to self-disclose to employers, no time off work, and no time away from family. Just confidential support people can trust and use when they’re ready.

Better control

79%
of members reduce their substance use by 2.2 units a day

Increased functioning

77%
of members report better overall life functioning at work and at home

Better mental health

79%
of members report better mood and mental health

Built for real life. Backed by real experts.

This is substance use support that’s grounded in science and delivered with empathy, covering education, early activation, and ongoing care. With guidance from in-house specialists, clinical psychologists, and a world-class advisory board, every element is designed to help people take meaningful steps forward, confidentially, and at their own pace.

What’s included

Evidence-based education

Campaigns, videos, and expert-led learning help reduce stigma and make conversations about substance use feel safe, relatable, and informed.

Self-guided activation

Challenges, quizzes, and goal-setting tools help people reflect on their relationship with substances and take the first step … no crisis required.

Integrated progress tracking

Validated scales like the PHQ-9, TLFB, and WSAS measure outcomes every two weeks, and keep people motivated with clear feedback on how far they’ve come.

Confidential care and coaching

Secure, one-on-one access to specialized coaches and iCBT tools that support real behavior change and emotional wellbeing.

Support across the spectrum

Support for alcohol, cannabis, prescription drugs, smoking cessation, and more, whether someone is considering cutting back or actively struggling with their use.

Support for families and those who lead

Guidance for loved ones navigating secondhand challenges, and training for managers and teams to create a culture of care and understanding.

Meet some of the people behind our trusted care

Experts in medicine, psychology, and counseling help ensure our approach stays grounded in research and guided by real-world empathy. Our approach reflects the latest in behavioral science, with a continuous cycle of research-to-practice knowledge translation that keeps support both effective and human.

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Dr. Terri-Lynn MacKay, PhD

Director, Behavioral Health Innovation & Service Delivery at LifeSpeak

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Dr. Colleen Mullen, PsyD, LMFT

Licensed Marriage and Family Therapist

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Brianne Flaherty

Substance Use Coach

Dr. Melissa Snider-Adler, MD

Board-Certified Addiction Medicine Physician

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Dr. Andrew Pipe, MD

Smoking Cessation Expert

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Dr. Adi Jaffe, PhD

Addiction Medicine and Psychology Expert

What our members are saying:

  • “The program and all of its services have exceeded my expectations. A special thank you to my care team — they’ve been fantastic. I feel like I’ve truly achieved the goals I set for myself last year.”

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    Daniel

  • “My anxiety is dramatically down, and I feel so much better about myself. Now I have a clear picture of how much alcohol I can and cannot handle.”

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    Michelle

  • “This program didn’t just change my relationship with drinking — it changed my relationship with life. I’m emotionally and mentally stronger than ever and excited for the next chapter of my retirement.”

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    Rosa

  • “The program helped me finally address the drinking piece of my self-care, which has grown into a deeper look at my overall health.”

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    Aaron

  • “This program has changed the way I look at life and alcohol. I’m emotionally the strongest I’ve ever been and fully in control. Thank you, LifeSpeak, for helping me find myself again.”

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    Janelle

  • “Thank you, LifeSpeak, for being an integral part of reclaiming my life. The science-based method helped restore my brain and my thought process. They say ‘once an addict, always an addict,’ and I don’t believe that anymore.”

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    Patrick

  • “This program changed my life. I would recommend it to anyone seeking help. I was on the fence for a long time, and this program came through for me.”

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    Elena

  • “This changed my life — my work is better, my relationship with my wife is better, and my head is finally clear. I’m no longer stuck in the fog.”

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    Marcus

    One trusted platform for substance use support—and more

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    Support that fits your strategy, today and tomorrow

    The right substance use benefit can transform wellbeing across your organization. And when you’re ready to expand, LifeSpeak makes it easy to add support for Mental Health, Parenting & Caregiving, or Fitness & Nutrition, no new vendors, contracts, or complexity required.

    One platform. One experience. Built to grow with you, with:

    • Centralized dashboards, reporting, and campaign tools
    • Built-in privacy, performance, and scalability
    • Ongoing updates, zero disruption

    FAQs

    How does LifeSpeak’s substance use support work?

    Members access private, evidence-based tools and one-on-one coaching to better understand and manage their substance use, before crisis hits. It’s prevention-first, accessible 24/7, and designed to fit real life.

    What substances does it support?

    Alcohol, cannabis, prescription drugs, tobacco, and more. Whether someone wants to cut back, take a break, or stop entirely, we meet them where they are.

    Is it confidential?

    Yes. The program is fully secure and HIPAA-compliant. Employers see only aggregated usage insights, never personal data.

    Does it replace in-person treatment or our EAP?

    No, it complements them. LifeSpeak supports earlier intervention and long-term change. When more intensive support is needed, we guide members toward the right care.

    Does it work for remote and frontline teams?

    Yes. The platform is fully virtual, mobile-friendly, and designed for use anytime, anywhere.

    How soon can employees access support?

    Immediately. They can start self-guided tools right away or message a coach the same day they enroll.

    What outcomes can we expect?

    Clients report reduced absenteeism, lower healthcare costs, and stronger retention, with an average ROI of 565% when treatment is accessible early.

    What makes LifeSpeak different?

    Unlike one-size-fits-all programs, LifeSpeak combines science-backed care with a compassionate, user-driven experience. No judgment. No pressure. Just real tools people actually use.