Client & Member Guides
Client Guides
LifeSpeak Safe-listing
To help ensure email deliverability, please download the Safe-listing Document with domains and IP addresses to add to your “safe/allow list”. For additional assistance, please contact client.services@lifespeak.com.
LifeSpeak Eligibility File Specifications Guide US
Learn everything you need to know about eligibility file specifications, including member creation and deactivation, file transfer, custom data fields, and more. For additional assistance, please contact client.services@lifespeak.com.
LifeSpeak Eligibility File Specification Guide CA
Learn everything you need to know about eligibility file specifications, including member creation and deactivation, file transfer, custom data fields, and more. For additional assistance, please contact client.services@lifespeak.com.
LifeSpeak Reporting Guide
Learn about LifeSpeak’s reporting offerings to help you evaluate your performance and engagement. This includes downloadable sample reports. For any questions, please contact client.services@lifespeak.com.
Engagement Best Practices Checklist
Clients who leverage most of LifeSpeak’s engagement best practices have >1.5X more members who play a class in annual evaluations. Download this checklist as a tool to assess your wellness engagement strategy at your organization.
Member Guides
How to Get Started Guide with LifeSpeak Guide
How to Access LifeSpeak Guide
Enroll in a LifeSpeak Program Guide
How to Switch to French on LifeSpeak
Invite Friends and Family to LifeSpeak Guide
How to Reset Password Guide
