Feedback and Usage
On average, across our client base on an annual basis, almost one streaming video clip is being watched for every employee that has access to them.
Results of a recent random sample survey of over 300 LifeSpeak On Demand users from clients representing a cross-section of industries confirm that employees find the volumes highly valuable and rate the quality of our speakers and volume content as excellent. The feedback confirms that:
97% of respondents found the LifeSpeak On Demand videos easy to navigate;
96% of respondents felt that their organization had taken an active step towards recognizing and dealing with the personal and professional challenges faced by its employees by implementing LifeSpeak On Demand;
90% of respondents indicated that the LifeSpeak On Demand videos positively impact the way they feel about their employer;
85% of respondents ranked the quality of the speaker as being “excellent”; and
85% of respondents ranked the video content and the 24/7 accessibility as the best features.
Our clients are telling us that our 100% renewal rate is due to the fact that LifeSpeak: (a) has an outstanding offering that meets their organization’s needs, (b) works extremely hard to provide the necessary services in support of our offering to ensure continued success, and (c) continues to innovate and create new content and solutions. In the words of one of our clients:
"Since introducing LifeSpeak On Demand our team has received very positive feedback. The topics we selected closely align with our overall program goals and objectives and they are helping us to meet the needs of our diverse population at our 50+ worksites. LifeSpeak On Demand has enabled our team to start addressing one of our biggest gaps. We are now able to provide a valuable service to all employees, around the clock. We can now provide employees with the information they are looking for, when they are looking for it, regardless of their work location or their shift."